MY TECHNICIAN INC
Cancellation policy
How to cancel an appointment or a repeating charge. There is no separate cancellation fee.
Effective October 8, 2026. Amounts are in United States dollars (USD). Customer service: (347) 987-1477 · tech@mytechnician.net.
Appointments
- Call (347) 987-1477 or email tech@mytechnician.net.
- Cancel or reschedule at least 24 hours ahead and there is no charge.
- With less than 24 hours’ notice, or a missed appointment, we may charge one hour at $240.00 USD per hour if we could not fill that time. We do not charge this when we caused the cancellation.
Work already started
You may tell us to stop. You pay for time already spent and for parts already ordered with your approval. Anything prepaid beyond that is refunded under the Refund Policy.
Repeating charges
A repeating charge happens only when a written agreement says it will. Cancel by phone or email at least 3 business days before the next charge date and we stop future charges. The period already paid is not refunded, because that time was reserved. If we cancel, we refund the unused share of the current period in USD to the original payment method.